Price Guarantee Policy
At STORCUBE, we strive to provide our customers with a satisfactory shopping experience. That's why we offer a price match guarantee policy to ensure you can benefit from the best prices on our products. Here are the details of our policy:
1. **Price Guarantee Period:** We offer a price guarantee for 10 days from the date of original purchase. This means that if you find the same product at a lower price from us or one of our authorized competitors within 10 days of your purchase, we will refund you the difference in price.
2. **Price guarantee conditions:**
- The product must be exactly the same as the product purchased from us, including the same brand, model, color, size, etc.
- The lower price must be publicly announced and accessible to all customers. Special offers, private sales, member discounts or specific promotions are not permitted.
- The price guarantee applies only to the price of the product and does not include shipping costs, installation fees, customer service fees or other additional costs.
3. **Price Guarantee Claim Process:** To request a price adjustment under our guarantee, please contact us within 10 days of your original purchase. You must provide proof of the lower price, such as a screenshot or link to the product page.
4. **Exclusions:** The price guarantee does not apply to obvious pricing errors, limited time offers (including Black Friday, Cyber Monday, mid-year promotions, end of year promotions, etc.), clearance sales or used products.
We are committed to resolving all Price Match requests promptly and fairly. If you have any questions about our policy or would like to make a request, our customer service representatives are happy to assist you.
We thank you for your trust in STORCUBE.
1. **Price Guarantee Period:** We offer a price guarantee for 10 days from the date of original purchase. This means that if you find the same product at a lower price from us or one of our authorized competitors within 10 days of your purchase, we will refund you the difference in price.
2. **Price guarantee conditions:**
- The product must be exactly the same as the product purchased from us, including the same brand, model, color, size, etc.
- The lower price must be publicly announced and accessible to all customers. Special offers, private sales, member discounts or specific promotions are not permitted.
- The price guarantee applies only to the price of the product and does not include shipping costs, installation fees, customer service fees or other additional costs.
3. **Price Guarantee Claim Process:** To request a price adjustment under our guarantee, please contact us within 10 days of your original purchase. You must provide proof of the lower price, such as a screenshot or link to the product page.
4. **Exclusions:** The price guarantee does not apply to obvious pricing errors, limited time offers (including Black Friday, Cyber Monday, mid-year promotions, end of year promotions, etc.), clearance sales or used products.
We are committed to resolving all Price Match requests promptly and fairly. If you have any questions about our policy or would like to make a request, our customer service representatives are happy to assist you.
We thank you for your trust in STORCUBE.